Support Policy

This website is owned and manages by

By visiting the website or any other websites operated by or its affiliates (collectively, the "Site"), you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit to the Site. As with all shopping websites, we collect personal information from you.

At, we understand that you value your privacy and wish to have your personal information kept secure, that’s why we are committed to protecting your privacy of any personal information provided to us. Our Privacy Policy describes generally how we manage your personal information and safeguard your right privacy.


So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Personal Information is collected when you create an account with us; place an order on the website, or when you communicate to any of our departments such as customer service, sales or technical services through the Site, telephone, email or fax. Some examples of where we may need these details are pre-orders, home deliveries, competitions & promotions and when you opt-in to receiving marketing newsletters from takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.

We may collect and process the following Information about you:

o    Data that you give by filling in structures on our Platform, including data gave at the time of enrolling to use our Platform and other registrations (eg: online media logins), subscribing to our Services, posting material;

o    We may pass your name, address, mail and phone number to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes;

o    Your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and we may use the information to improve our products and services;

o    Details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies"); However, we don’t use cookies or gather information when you do your payments from the payment gateway.

o    We don’t keep any credit card details in our data base or server, which processed through Pay Fort and Network International payment channels.

o    The Information you give when you enter competition or promotion through our Platform, provide reviews, testimonials or feedback on our Platform;

o    Data you give us, or that we may gather from you, when you report an issue with our Platform;

o    A record of correspondence in the event that you contact with us;

o    In the event that you download or use our mobile application, we may receive information about your area and your mobile device, including a unique identifier for your device;



We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods, such as

o    Provide our services

o    Respond to your enquiries

o    Customize users' experience, measure interest in our services, and inform users about services and updates

o    Handle orders, delivery and payments

o    Communicate marketing and promotional offers to you

o    Update our records and maintain any online account you may have with us

o    Enable third parties to carry out technical, logistical or other functions on our behalf.